Telecaller Cum Admin

Telecalling & Follow-Up
Make outbound calls to prospective candidates and clients.
Handle incoming calls and respond to enquiries professionally.
Explain consultancy services and job-related opportunities clearly.
Follow up with candidates regarding registration, documents, interviews, and other processes.
Maintain regular follow-up with leads and update their status.
Schedule interviews, appointments, and meetings.
Maintain daily call and follow-up reports.
Build a good relationship with candidates and clients.
Candidate & Client Coordination
Collect and verify basic candidate information and documents.
Coordinate with candidates regarding interview schedules and requirements.
Maintain candidate databases and update records regularly.
Coordinate with clients/recruiters regarding requirements and interview schedules.
Ensure timely communication of updates to candidates.
Assist in the recruitment/consultancy process as required.
Administrative Responsibilities
Manage day-to-day office administration activities.
Maintain candidate files, records, forms, and documents.
Handle emails, WhatsApp communication, and office correspondence.
Prepare basic reports using MS Excel and Word.
Maintain appointment schedules and office records.
Coordinate with internal team members for daily activities.
Maintain office supplies and support general office operations.
Perform other administrative duties assigned by management.
Skills Required
Excellent communication and interpersonal skills.
Good telephone etiquette.
Strong follow-up and convincing skills.
Basic knowledge of MS Word, MS Excel, Email, and WhatsApp.
Good documentation and record-keeping skills.
Ability to handle multiple responsibilities.
Good organizational and time-management skills.
Positive attitude and willingness to learn.
Ability to communicate in English and Tamil

Daily number of calls completed.
Quality and consistency of candidate follow-ups.
Lead conversion and appointment generation.
Candidate/client response and satisfaction.
Accuracy of candidate records and documentation.
Timely completion of administrative activities.
Interview coordination and follow-up effectiveness.

Any Graduate / Diploma holder.
1–3 years of experience in Telecalling,Customer Service, Front Office, or Administration preferred.
Freshers with good communication skills may also be considered.
Candidates should be confident, presentable, responsible, and target-oriented.